Business Class on Thai Airways
Phuket AirportPHUKET INFORMATIONThai Airways

Flying Business Class on Thai Airways – What it’s like

4.2/5 - (28 votes)

Thai Airways Business Class Review

Flying Business Class on Thai Airways is always a bit of a special treat, no matter how many times you fly, and if you paid for your ticket or got it with your long saved mileage. There is a pretty big difference of perks between domestic and international business class. (Click here to read about flying on Thai Airways First Class)


When flying with Thai Airways, the first benefit you will appreciate almost every time is the Royal Orchid Check-In counter, which rarely has more than 1 or 2 persons in front of you. On busy days it’s a real blessing.

Business Class Lounge

Royal Orchid Lounge

The domestic Business Class lounge at Suvarnabhumi is quite nice, often crowded but nice with a decent amount of food and drinks, no alcohol, of course. Their Sala Pao and dim sum are pretty good.

The International Business class waiting room is larger but not really better. Surprisingly compared to other airlines lounges, there are no wine or liquor served, only beers. If you fly from Suvarnabhumi airport, you can take advantage of the free Royal Orchid Spa. For business class, you get a great 30 minutes foot massage or head and shoulder massage and after 23 years in Thailand ,the skills of the therapist at the Royal Orchid Spa is clearly better than most spas we experiences before.

Royal Orchid Spa

Business Class Boarding

Of course on an international flight, you get a fast track luggage check and immigration with very few people in front of you and a staff maybe a little more smiling than at domestic X-ray check.

The queue as a business class is a little random, some days they call business passengers on a separate lane but most of the time it would be the same lane which makes you force your way through the entire queue of other passengers… which is a little embarrassing. There is no separate sitting area.

On Board

The crew always welcomes you on board very nicely, often with special attention and a few personal words. The crew on board is experienced, always attentive and friendly, and often addresses to you by your first name (the polite way, using Khun in front, like Khun Willy). You’ll be served a glass of Champagne with a cold towel as soon as you are seated; the best way to start a long flight.

Usually, your seat is a compartment semi close cabin with a fully flat-bed, a large table and a large TV screen. On your seat is a branded pouch with some toilet accessories, and it doesn’t matter how many time you fly business, everyone automatically takes that pouch home!

Inside Thai Airways Business Class Pouch
Inside Thai Airways Business Class Pouch

Inside you’ll find accessories to make your sleep more comfortable during the flight: a dark mask, warm socks and ear plug to shield you from your potentially snoring neighbours (it does happen). The rest allows you to refresh you before arrival: toothbrush and toothpaste, moistening lipstick, comb, brush and Listerine. You also get slippers, a nice pillow and a comfy blanket. Pajamas are not provided on business class (but they are on First Class flights). If you were smart enough to bring your pajamas, you are ready for a good night to sleep, as good as in your own bed.


Thai Airways has a surprisingly large collection of recent movies, including a good 10 to 15 brand new films just released plus a hundred of well-known movies.

Your alcove offers you just enough privacy, comes with USB plugs and electric plug and little spaces and tablets to store your personal belongings, drinks and snacks. The flat-bed is a well designed seat that even includes a massage option (which i don’t personally like). In most flights, the beds recline 100% but we had a few times beds that have just a big of angle and that’s not as good. Even if the angle is just a few degrees, your body keep sliding down.

Meals on Business Class

Once flying, the cabin crew will offer you a little more champagne or drinks of your choice and take your order for dinner or lunch, usually a A/B choice between fish and meat. Of course, you can pre-order a vegetarian meal or diet mean when of booking. Food is usually very good and well presented. We found that pre-ordered food sounds attractive at first, but often feel less freshly cooked.

Depending on the time of the flight you will be served a certain amount of meals. If you land in the morning, crew will first check if you really want to be woken up, then will offer a choice of continental or Asian breakfast. It’s always excellent and a good way to prepare your mind for the time difference.

Thai Airways Business Class Meals

Difference between Boeing 777 and A-380

Airbus A 380 comes with WiFi, 5 first Mb free then 4.99 $ for next 5 Mb, up to 35 $ for 100 Mb. It’s not much but who doesn’t want to send a selfie from up there with the line ‘Guess where I am messaging from?’ By the time you send the photo to prove it, your credit is already expired. One thing is sure, Wi-Fi is here to stay and it will get cheaper and cheaper.

Of course, you must be aware that there are many possible business class layouts, including the oversize seats or the diagonal alcoves.


Most of the time Business class disembark first and in several countries get the fast track immigration, a much appreciated feature after a 12 hours flight.

First Class on Thai Airways
First Class on Thai Airways

How is Thai Airways First Class?

Thai Airways First Class – 1st Class on A380

Also worth reading

Phuket Airport – Good To Know about Phuket International Airport

Willy Thuan
Born in France a long long time ago, I started to travel the world early and never stopped until I settled in Thailand in 1994. Then for the past 27 years, my passion for photography and my natural curiosity has taken me to every corner of Thailand, jumping frequently between Bangkok and Phuket and basically everywhere I could go. I run and manage large international online travel guides.